The blog
Setting AI up properly on a small business. Written from a QA background, so it leads with what to check.
Setting AI up properlyWhich jobs to hand to AI first, and the ones to keep
The jobs to give AI first are the time-heavy, judgment-light ones. Here is a simple test for sorting your week, and what to keep for yourself.
Setting AI up properlyWhat "set up AI on your business" actually means
Everyone offers to set up AI for your business and nobody says what that involves. Here is what actually gets done, what it should cost you in effort, and how to tell if it was done properly.
Setting AI up properlyThe four files that make AI actually know your business
Generic AI answers are not the tool failing. They are four missing files. Here is exactly what goes in each so AI actually knows your business.
The founder's timeAI for cafes: the jobs worth handing over, and the Sunday spreadsheet hour to start with
A practical guide to AI for cafes. Which admin jobs are worth handing over, which to keep, what to have ready, and how to get a monthly dashboard that flags gaps instead of guessing.
Setting AI up properlyAI for tradies: what to hand over first, what to keep, and how to stop it inventing prices
A practical guide to AI for tradies. The jobs worth handing over, the order to do them in, the ones to keep yourself, and the test that stops a quote built on a made up number.
Setting AI up properlyWhy Claude Cowork stops seeing your files when you close your laptop
A Claude Cowork cloud session can only reach files on your computer while the desktop app is open. Here is why that happens and how to set things up so it stops catching you out.
Trust and verificationMake your AI tell you when it is guessing
You already know AI makes things up. Fewer people know you can make it show you which parts it invented. Here is the ten second habit that catches it.
Why AI fails foundersPrompts versus skills: why you are still doing the job by hand
A prompt you paste in every time is a job you never finished. Here is the difference between a saved prompt and a skill, and how to tell which one you actually have.
Why AI fails foundersWhy your AI gives you generic answers
If your AI keeps producing advice that could belong to any business, the problem is not the tool or your prompts. It has nothing of yours to work from. Here is what to load.
Setting AI up properlyStop keeping your business in a chat window
Chats disappear. If the useful thinking only exists in a conversation, it is gone. Here is where your business context should live so any tool can pick it up.